Rose & Kiernan Inc. is a full service independent insurance agency with offices located throughout New York State and in Danbury, CT. We are an employment owned organization that has customers throughout the United States.

We are seeking an individual to fill the position of a Personal Lines Client Manager. This position is a full time, non-exempt position located in our Watertown, NY office.

Essential Duties and Responsibilities:

Answer telephone and in-person inquiries from new and existing customers

Explain coverage to insured’s giving clear and accurate information

Seek out enhancements to current coverage

Rating of customers using EZLynx and carrier websites

Written communication with customers and carriers

Document all phone calls and conversations

Issue ID Cards

Billing and Policy inquires on carrier websites

Servicing customers using Applied Systems, eTFile, and Microsoft Office

Skills Needed:

Experience in customer service Strong Computer Skills

Professional communication skills Ability to display smile over the phone

Detailed oriented Professional appearance

Organized Team Player

Requirements:

High School Diploma or equivalent

Previous experience in property & casualty insurance

Property & Casualty Insurance license

Reliable transportation to the office

Rose and Kiernan, Inc. offers the following benefits to our employee:

Group Health Insurance Section 125/Flexible Spending

Group Life Insurance Defined Benefit Pension Plan

Employee Stock Ownership Plan

Paid Vacations Career Development

Business office hours: 8:15 a.m. to 4:30 p.m.

Rose and Kiernan’s Watertown office is located at 418 Washington Street.

Please mail resume with cover letter and salary requirements to:

Rose & Kiernan, Inc.

Attn: Human Recourses

PO Box 640

East Greenbush NY 12061

Or preferably email: hr@rkinsurance.com