Rose and Kiernan, Inc. is a full service independent insurance agency with offices located throughout New York State and Danbury, CT. We are an employee owned organization that has customers throughout the United States.

Currently we are seeking a Personal Lines Client Manager position in our Glens Falls, NY office. This is a full time, non-exempt position.

Essential Duties and Responsibilities:

Answer telephone and in-person inquiries from new and existing customers

Explain coverage to insured’s giving clear and accurate information

Seek out enhancements to current coverage

Rating of customers using EZLynx and carrier websites

Written communication with customers and carriers

Document all phone calls and conversations

Issue ID Cards

Billing and Policy inquires on carrier websites

Servicing customers using Applied Systems, eTFile, and Microsoft Office

Skills Needed:

Experience in customer service

Strong Computer Skills

Professional communication skills

Ability to display smile over the phone

Detailed oriented

Professional appearance

Organized

Team Player

Requirements:

High School Diploma or equivalent

Previous experience in property & casualty insurance

NYS Property & Casualty Insurance license

Reliable transportation to the office

Rose and Kiernan, Inc. offers the following benefits to our employee:

Group Health Insurance

Section 125/Flexible Spending

Group Life Insurance

Defined Benefit Pension Plan

Employee Stock Ownership Plan

Paid Vacations

Career Development

Business office hours: 8:15 a.m. to 4:30 p.m.

Compensation commensurate with experience.

Rose and Kiernan, Inc. is conveniently located off exit 19 of I-87 on East Washington Street in Glens Falls.

Please mail resume with cover letter and salary requirements to:

Rose and Kiernan, Inc.

Attention: Human Resources

PO Box 640

East Greenbush, NY 12061

Or preferably email: hr@rkinsurance.com